Shipping and payment

Shipping / Payment Conditions

Delivery charges
Austria: € 3.00
Germany: € 9.00
Switzerland: € 11.00
EU countries: € 11.00
International deliveries: € 20.00

Orders with a value of over €150 will be delivered free of charge.

In the case of international deliveries (outside the EU area), customs’ and import duties may be applied in the destination country, which shall be covered by the recipient. This may apply to orders outside the European Union. VINOBLE cannot exert any influence over these fees and cannot predict their level. Customs regulations may differ considerably from country to country. We recommend that you contact the customs’ authorities in the destination country if necessary.

Delivery
Goods are delivered by the Austrian postal service.
The standard delivery times are 1-3 working days within Austria, 2-4 working days to Germany.
For deliveries to other countries, the delivery period is usually 3-5 working days.
If the “cash on delivery” shipping option is selected, this can extend the standard delivery time by about 1-2 working days.
Please note that if the “prepayment / bank transfer” payment method is selected, orders can only be dispatched once payment has been received in our bank account.

Payments
You can pay by any of the following methods:

  • Prepayment / bank transfer
  • Cash on delivery (Austria and Germany, additional charge payable — Austria € 3,50 / Germany € 8,50)
  • Credit card.

Liebe Kundinnen und Kunden,

wir haben vom 24. Dezember bis einschließlich 04. Jänner geschlossen. Ab Montag, 07. Jänner 2019 sind wir wieder gerne für Sie da!

Sollten Sie Ihre Sendung bis zum 24. Dezember benötigen, muss die Bestellung bis spätestens Dienstag, 18. Dezember 2018, bei uns eingelangt sein. Ansonsten kann von Seiten der Post keine zeitgerechte Zustellung garantiert werden.

Viele Grüße und schöne Feiertage
Ihr Vinoble Cosmetics-Team